Our theme for this year’s articles in Friday Reflections begs the question: “What does Christian leadership look like during a crisis, such as a pandemic?” I believe there is truth to the claim by many who write about leadership that the call to leadership is often greatest in a crisis. Some would say that as goes the leadership, so goes the organization, even in a community such as a church, where hopefully Christ’s ministry is shared by all. We who are leaders must be alert and recognize that in these days of COVID-19, we must not retreat into chaos, and must certainly not retreat. I believe we are called to the moment and to display the behaviors that will help our diocese and our parishes to not only survive, but also to thrive in the aftermath.
This pandemic is the second crisis through which I have been a leader. The first was 9/11. I lived 90 miles from Manhattan during the time, and many in my town worked in NYC, had family in NYC, lost family and friends who were in the Trade Center. I have often reflected on what leadership in that disaster looked like, and have pondered what worked and what seemed not to work. The example of first-responders, clergy and lay leaders from almost all religions, “ordinary” folk from all areas around the country, etc., in retrospect taught me a lot about what servant leadership looks like.
Many have never been in the situation where we now find ourselves in the world. For my own prayer and understanding, I have, from various authors, come up with my personal list of what might be called the right behaviors of all kinds of leaders during a most difficult circumstance. Permit me to share them with you.
First, the effective leader in time of crisis is able to embrace reality, but project positivity. When times are tough, these kinds of leaders exude hope and optimism. They do not deny the seriousness of the moment; they acknowledge the suffering and loss of fellow human beings. But at the same time, they remain persons of vision, and they are able to strike a balance between reality and an improved future. The key word in this behavior is “hope.”
Second, the effective leader steps up to the proverbial plate in a crisis. They can help others recognize what needs to be done and what should not be done. They recognize that in times of crisis circumstances are volatile, and that they must be ready to adjust, balance, compromise, and change strategies and approaches as circumstances dictate. They understand that in crises, there are no “one size fits all” strategies.
Thirdly, the effective leader works hard at communication and relationships with her/his constituents. They are available and in touch with those whom they lead. They “care” about how those whom they serve are faring. They provide vital information when and as it becomes available. They speak the truth (such as, masks are important), but they layer the truth in encouragement, offering a reminder of the grace of the Divine.
Fourth, the effective leader focuses on the concerns of others above self. Simply put, this type of leader is skilled in empathy, and they exude an attitude of “how can I help you?”
Finally, they set example; they never ask anything of others that they are not willing to do. They remain as visible as possible, even if only virtually.
My sisters and brothers, there’s nothing new here. But I offer the fruits of my own study, prayer and reflection. May God continue to guide, direct and inspire us through this time of trial. Blessings and Peace.
Nick+
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